Privacy policy.

Effective Date: April 2025
Last Updated: April 2025

Hello Kiwi (“we,” “our,” or “us”) is a global app development company dedicated to creating innovative digital products. We take your privacy seriously and are committed to protecting the personal information you share with us when using our applications (“Apps”) and services.

This Privacy Policy explains how we collect, use, disclose, and protect your information, and outlines your rights under applicable global data protection laws, including but not limited to the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and other relevant privacy laws.

1. Scope of This Policy

This policy applies to all users of Hello Kiwi’s applications, websites, and related services, regardless of geographic location. By downloading, installing, accessing, or using our Apps, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy.

2. Information We May Collect

The type of data we collect depends on the specific App and how you interact with it. Some Hello Kiwi apps may not collect any personal information.

If applicable, we may collect:

a. Personal Information

  • Name, email address, phone number

  • Location data (if permission is granted)

  • Payment or transaction data (where applicable)

b. Non-Personal Information

  • Device type, operating system, language, browser

  • App usage data (such as feature usage, crash logs, diagnostics)

  • IP address and other technical identifiers

We only collect the minimum amount of data necessary to support functionality, performance, security, and user experience.

3. How We Use Your Information

We may use your information to:

  • Provide, maintain, and improve our Apps and services

  • Offer customer support and respond to inquiries

  • Customize user experiences

  • Monitor app performance and usage trends

  • Comply with legal obligations and enforce terms

We do not sell your personal information.

4. Legal Bases for Processing (For Users in the EEA, UK, and Other Regions)

We process your data based on one or more of the following legal grounds:

  • Your consent

  • Performance of a contract

  • Compliance with legal obligations

  • Legitimate interests (e.g., fraud prevention, security, service improvement)

5. Disclosure of Information

We do not share your personal data with third parties except in the following cases:

  • With third-party service providers (e.g., analytics, cloud hosting) under strict confidentiality

  • As required by law, legal process, or to protect rights and safety

  • In connection with a business transfer such as a merger or acquisition

6. International Data Transfers

If you are located outside the country where our servers are based, your data may be transferred internationally.

7. Data Retention

We retain your information only as long as necessary for the purposes stated in this policy, or as required by applicable laws. Data that is no longer needed is securely deleted or anonymized. This data is often collected by a third party plugin we may use and not by Hello Kiwi specifically.

8. Security Measures

We use programs that appropriate technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. However, no system can be 100% secure, and we cannot guarantee absolute protection.

9. Third-Party Services

Some Hello Kiwi Apps may include or interface with third-party tools, advertisements, or content. These third parties have their own privacy policies and data practices, which we do not control or assume responsibility for.

10. Limitation of Liability & User Responsibility

By using Hello Kiwi applications, you expressly agree that:

  • You are solely responsible for how you use our Apps and the consequences of that use.

  • Hello Kiwi is not liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use or misuse of any of our Apps.

  • Our Apps are provided "as is" and "as available" without warranties of any kind, either express or implied.

Use of our Apps is entirely at your own risk. If you do not agree with any part of this policy or the terms of use, please discontinue use immediately.

11. Changes to This Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time. When we do, we will revise the “Last Updated” date at the top of the policy. Continued use of our services after changes means you accept the updated policy.

12. Contact Us

If you have any questions, concerns, or wish to exercise your privacy rights, please contact us at:

Hello Kiwi
Email: hello@quil.co
Website: www.hellokiwi.co